FAQ

Yes. CeraSupply is a professional ceramic tableware manufacturer based in Chaozhou, China.
We provide factory-direct wholesale ceramic products including ceramic mugs, ceramic plates, ceramic bowls, tea sets, coffee accessories, and hotel tableware.
Our services cover product development, customization, quality inspection, packaging solutions, and international shipping support for customers worldwide.

We specialize in a wide range of ceramic tableware products for retail, hospitality, and wholesale markets.
Our main product categories include:
Ceramic Mugs
Including coffee mugs, promotional mugs, custom logo mugs, and private-label ceramic mug collections.
Ceramic Plates
Including restaurant plates, hotel dinnerware plates, and customized ceramic plate designs.
Ceramic Bowls
Including stoneware bowls, porcelain bowls, and commercial tableware solutions.
Hotel & Catering Dinnerware
Professional tableware solutions designed for restaurants, hotels, and hospitality businesses.
Ceramic Tea Sets
Traditional and modern ceramic tea sets for retail brands and wholesale distributors.
Ceramic Coffee Drippers
Ceramic coffee brewing accessories for cafes and coffee brands.
We support both standard wholesale orders and customized ceramic product development.

Yes. Our food-safe ceramic products are manufactured using controlled production processes and carefully selected raw materials.
Depending on customer requirements and target markets, products can be tested according to international food-contact standards, including FDA, LFGB, California Proposition 65, and other applicable requirements through qualified third-party laboratories.

We provide different ceramic materials based on product application, design requirements, and market positioning.
Available materials include:
Stoneware
Porcelain
Bone China
Magnesium Porcelain
Our team can recommend suitable materials based on durability, appearance, cost requirements, and customer market needs.

Yes. CeraSupply provides OEM & ODM ceramic tableware manufacturing services for brands, wholesalers, importers, and hospitality companies.
Our customization services include:
Custom product designs
New mold development
Custom glaze colors
Logo printing
Private label solutions
Customized packaging
We help customers transform product ideas into finished ceramic collections.

Yes.
Customers can provide:
Product drawings
Reference images
Existing samples
CAD files
Product concepts
Our team assists with product development, sample production, and manufacturing preparation before mass production.

We respect customer intellectual property and treat customized projects as confidential.
For private-label and OEM projects, Non-Disclosure Agreements (NDAs) can be signed when required.
Customer designs, product concepts, molds, and customized developments are not shared with unrelated third parties.

The MOQ depends on several factors, including:
Product type
Ceramic material
Decoration method
Customization requirements
Production setup
For standard ceramic products, trial orders may start from several hundred pieces.
For customized products involving new molds, special glaze development, or customized packaging, higher quantities are usually required.

Sample development usually takes around 7-15 working days depending on product complexity and customization requirements.
The timeline may vary depending on:
Product structure
Mold requirements
Glaze development
Decoration method
After sample approval, we arrange mass production according to the confirmed production schedule.

Yes.
We provide customized packaging solutions for wholesale and private-label projects, including:
Retail gift boxes
Printed packaging
Export cartons
Protective shipping solutions
Our packaging solutions help reduce damage risks during international transportation.

We follow strict quality control procedures throughout the production process.
Our inspection process includes:
Raw material checking
Mold inspection
Sample confirmation
Production monitoring
Glaze inspection
Appearance inspection
Packaging inspection
Before shipment, products are checked to ensure consistency and meet customer requirements.

Yes.
CeraSupply supports global customers with flexible export solutions.
We can assist with:
FOB shipping
CIF shipping
Customized export arrangements
Our team helps coordinate packaging and shipping requirements based on destination countries.

Yes.
For customers developing new markets or testing products, we can discuss suitable trial order solutions.
Trial order quantities depend on product type, customization requirements, and production conditions.